I have a personal account and am trying to upgrade to the Personal Pro version. I keep getting an error has occurred and additional verification is required. I have been unsuccessful in contacting anyone at Box who can address the issue.
Question
Failure to Upgrade
Hi Calvin,
Welcome to Box Community and glad to assist!
If you have concern regarding your account upgrade, please contact our Sales team and use our live chat function via box.com/pricing.
Thanks for posting!
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