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Question

Failure to upgrade

  • May 27, 2025
  • 1 reply
  • 7 views

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Box is failing to upgrade - I've uninstalled using the app and tried the terminal commands but it's still not upgrading.

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Any ideas appreciated

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Tim,

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

Thank you for posting!

Best,
Ann