My storage says 3.9GB/10.0GB, but I cannot upload less than 1GB videos.
Question
failed to upload
Hi Kumi Ito,
Welcome to Box community, happy to assist!
The maximum file size limit for uploads to Box varies depending on your account type:
- Free personal: 250 MB
- Starter: 2 GB
- Business: 5 GB
- Business Plus: 15 GB
- Enterprise (and Digital Suites ): 50 GB
- Enterprise Plus: 150 GB
For more details, please refer to our pricing comparison page.
To confirm the file size limit for your account:
- Log into Box.
- Click your account icon in the upper-right-hand corner.
- Select Account Settings from the menu that displays.
- Scroll down to the Account details and review your Max file size listed.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.