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Question

Failed to update box drive to 2.40.333

  • May 27, 2025
  • 1 reply
  • 13 views

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After computer update and restart got a notice that was updating box drive to what I think was 2.40.333 but the update failed and got a dialog box to upload logs then a dialog box to open this case.  I am running Win 11 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Douglas,

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!