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Question

Failed in setting SSO with Azure

  • May 22, 2025
  • 1 reply
  • 19 views

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I configured SSO, but it failed and the error below was shown. I cannot re-upload meta data after that. What should I do next to configure SSO?

BOX__NKoM7VRJz2sq9-pkA828_w.png

 

Additionally, I don't know where I can confirm the subdomain on my tenant. It is needed to set SSO on azure side.
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1 reply

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Hi Yuki, 

Welcome to the Box Community!
 
This would be something our Box Support team would like to investigate with you and may require specific account information. 
 
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.