Question
Failed 2 factor
At login, there’s a step for configuring 2 factor authentication. I follow the steps and insert the code that I received in my phone, but give me an error “There was a problem sending you a text message. Now I cannot login my account. :(
Hi,
Welcome to the Box Community! I’m happy to help.
This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates. Thanks for your patience!
Best,
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