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Question

Facing error in event fetch from Palo Alto XSOAR

  • May 27, 2025
  • 1 reply
  • 11 views

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Hello,

We are testing integration for Palo Alto Cortex XSOAR. As an admin of box if I create an event I can fetch event.

However if a co-developer creates an app as co-admin , we are unable to fetch event from his app even though integration is successful. 

Receiving error: Failed to execute test-module command. Error: Error in API call [403] - Forbidden {"type": "error", "status": 403, "code": "forbidden", "help_url": "http://developers.box.com/docs/#errors", "message": "Authorization Failed", "request_id"

1 reply

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Hi there, 

Welcome to Box Community and glad to assist! 

Your API query will be best answered by our Developer team. To do so, please take it to community.box.com

Thanks for posting!