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On Box, we are using Excel to setup a reference spreadsheet that will be externally linked by several spreadsheets.  We have users on Windows 10 and Mac OS X that need to access and modify these Excel spreadsheets.  When the external links are made, Excel references absolute links which refer to the users local directory. While I see multiple posts about this similar issue, I do not find a resolution that works for us.  Could you please provide further guidance?

Hi David, 


Welcome to Box Community and glad to help! 


It would be best if you could create a ticket regarding this inquiry. And to do so, kindly reach out internally. 


We'll be happy to further assist! 


When I try to submit a ticket on the Box web site it says,


"Your organization has requested that you contact your internal Help/Service Desk."


I reached out to my organization and they cannot help me with the issue.


Can you please advise on how I can submit a ticket?


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