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Externally linking Excel Spreadsheets

  • May 27, 2025
  • 2 replies
  • 14 views

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On Box, we are using Excel to setup a reference spreadsheet that will be externally linked by several spreadsheets.  We have users on Windows 10 and Mac OS X that need to access and modify these Excel spreadsheets.  When the external links are made, Excel references absolute links which refer to the users local directory. While I see multiple posts about this similar issue, I do not find a resolution that works for us.  Could you please provide further guidance?

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi David, 

Welcome to Box Community and glad to help! 

It would be best if you could create a ticket regarding this inquiry. And to do so, kindly reach out internally. 

We'll be happy to further assist! 


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

When I try to submit a ticket on the Box web site it says,

"Your organization has requested that you contact your internal Help/Service Desk."

I reached out to my organization and they cannot help me with the issue.

Can you please advise on how I can submit a ticket?