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External Member

  • May 27, 2025
  • 1 reply
  • 7 views

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We have an external user that needs to be moved to managed.  <personal information-redacted> is a user i am trying to add as managed and it says she is already a external member.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. If you have additional questions, please reply through this forum. 

We'd love to further assist!