Skip to main content
Question

extension failed to load

  • May 22, 2025
  • 1 reply
  • 3 views

Forum|alt.badge.img

hi. having that problem of the extension failing to load. I have a MacBook Pro with Big Sur on it. I took the recommended steps of going into system preferences and then into security but there was nothing there to change or click or okay for box extension. thank you

1 reply

Forum|alt.badge.img

Hi Matthew, 

Welcome to the Box Community!

May I know if your Mac is using Apple's latest M1 chipset?

To confirm this,  go to the Apple logo at the top left corner of the computer, click there, then visit the About This Mac page. 

We'll keep an eye for your response!

Best,