Hi, I worked for a year creating multiple links for hundreds of shared users and now they are expired. I set the settings originally to never expire. Please tell me this can be easily corrected?
thanks,
Steven
[personal information--redacted]
[personal information--redacted]
Hi Steven,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
All the Best,
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