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Question

Expired Link

  • May 23, 2025
  • 2 replies
  • 43 views

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How do you regain access to a file link sent to you that has expired?

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi there,

Welcome to the Box Community! 

This issue should be best address by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

Thanks!


  • New Member
  • 1 reply
  • November 16, 2025

How do I get access to an expired link that has been sent by another person to me? I can't tell him to resent the files due to some issues. Can you help?