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Question

Expired Email Verification Link

  • May 23, 2025
  • 3 replies
  • 81 views

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I need a new email verification link because it says mine has expired.

Thanks

3 replies

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Hi Nicole, 

Welcome to Box Community and glad to help! 

Please generate a brand new link through app.box.com/reset and enter your email address. 

Let us know if you need help! 


  • New Member
  • April 7, 2026

Hi my verification link has expired. Can i be sent another one so I can upgrade? 


  • Community Manager
  • April 7, 2026

Hi ​@Victoriah,

 

Welcome to Box Community and glad to assist! 

You can reset your password to complete your Box setup by following below steps. 
To reset the password for your Box account, follow this process:

  • Visit https://app.box.com/reset and enter the email address associated with your Box account.

  • Check your email, you will receive an email with a link to reset your password.

  • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.

  • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.

  • Also, check your spam folder in your email client for this email.

 

Thanks for posting!