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Question

Existing Box User

  • May 22, 2025
  • 2 replies
  • 8 views

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2 replies

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Hi Hans, 

Welcome to the Box Community!
 
This seems like an issue that requires some account specific information to resolve, so I've submitted a case to Box Support on your behalf.
 
You should be receiving an email confirmation shortly.
 
Please come back and let us know how things go with support!
 
Best,

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Having the same issue with a user. Any guidance on how to add the user?