What is causing the error. I have 2 machines doing this. Box for Office is installed
Question
Excel online won't load and creates a new copy
Hi Eric,
Welcome to the Box Community!
Have you tried using different browsers and try to open the file via office online again? Do you get the same error message?
Upon doing some research, this looks like an issue on compatibility on Microsoft side, see this article I found online: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_sharepoint-mso_win10-mso_o365b/sharepoint-excel-compatibility-issues-with/efe04ae0-b63f-4016-b939-524dcde93ed0
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