Excel Online Saves as Read Only

Question

I have a number of Excel files that my sales folks are accessing online.  They are all connected and roll up to a master sheet.  However, when any of the sales reps update their Excel in the online Box version they save as read only.  How do I stop this from saving as read only?

community-manager · Answer

Hi Teri,Welcome to the Box Community!This seems more on an issue on Excel online side rather than on Box side.I found this third party sources of the same nature of the issue you reported, can you take a look and see if the same message appear to you and your sales reps and try the recommended tips to resolve it:https://docs.microsoft.com/en-us/answers/questions/54438/read-only-we-opened-this-workbook-read-only-from-t.htmlhttps://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_win10-mso_o365b/word-online-saving-a-read-only-document/ad17c52e-ce7a-4fc2-a25d-17c0e22c930aHope that helps!Best,

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