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Question

Excel Online cannot be saved

  • May 22, 2025
  • 1 reply
  • 14 views
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I have been having trouble for the past two days with Excel Online.  I periodically get a message to say that the file I am working on cannot be saved and it then closes down.  The data that I have been working has not been saved.

 

This is very frustrating.  Can someone please help?

    1 reply

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    Hi Paul, 

    Welcome to the Box Community!
     
    This would be something our Support team would like to investigate with you and it appears you already have an open ticket for this issue with one of our Support representatives. Please continue working with them and check your email for updates.
     
    Thanks for your patience and please comeback and let us know how it goes.
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