We have 5 users all in different countries - however two are based in Kenya and today they have received this error
Other users are not affected
These two users cannot access any files on Box either online or through box drive
We urgently need this fixed/resolved
so please assist asap
Hi
Welcome to Box Community, and we’ll assist in regards to your Box access!
To get a closer look, I opened a support case and the Box Product Support team will reach out to you shortly.
Thanks for posting, and we hope to sort this out soon!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.