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In DocuSign, Excel file gridlines don't show up when processed for signature.


When trying BoxSign however, gridlines show up, even if I hide it in the Excel file. We process some complex templates and we can't afford to add a step to either print first the Excel file as PDF, or change gridlines to white/grey prior to processing in BoxSign. Here's a view of what shows up:


ikb01HEQK7420FRN249R3FBFG2V2W.png


Is there a way to disable this?

Hi there,


Welcome to Box Community and glad to help!


Looks like you have a designated team that communicates with Box directly.


At this rate, please reach out to your internal helpdesk team to contact Premier Services.


Thanks for posting! 

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