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Question

Excel files not saving after uploading

  • May 27, 2025
  • 1 reply
  • 15 views

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Hello - I keep Excel files open throughout the day as I need to add or delete things within the sheets. When I hit save I see the file saved box. But a few days later I'll open the Excel doc and use the Excel option and I don't see the file saved box.

1 reply

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Hi Jesse, 

Welcome to Box Community and glad to assist!

It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

Thanks for posting!