As of a few days ago we started receiving a File Has Been Moved popup in Box Drive when opening and working on Excel files - the issue seems to be affecting several of our users. Has anyone else experienced this?
Question
Excel - File has been moved popup - Box Drive
Hi
Welcome to Box Community, and we’re glad to assist!
It indicates that you have already collaborated with one of our team members. Please keep an eye out on your case and we will keep you posted.
Thanks for posting, and we appreciate your continued support in the Box Community!
I am more than happy to continue communication there but it has been 19 hours without a response on a ticket now affecting a large number of users in our organization.
Hi
Please give us more time while we review the details you’ve provided and rest assured that we’ll keep you posted.
Thank you for getting in touch, and have a wonderful weekend!
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