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Question

Excel document crashed, nothing saved for the past 24 hours

  • May 27, 2025
  • 1 reply
  • 10 views

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I was working on an excel document most of yesterday afternoon, and most of today. Randomly it just closed out of nowhere and when I went to open it back up, it showed that it had not been saved since I opened it up yesterday. I've tried recovering it through the file-open and repair, and nothing is popping up. I just lost 24 hours of work on this document.

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Derek,

Welcome to Box Community.

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting! 

Best,
Ann