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Question

Even after deleting all data, there is still no free space for uploading.

  • May 27, 2025
  • 1 reply
  • 9 views

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Even after deleting all data, there is still no free space for uploading.

When I check my account details, it shows that 99.8GB out of 100GB is in use, but I am not actually using it.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!