I no longer seem to be able to copy files from one folder to another. The error message says I cannot do this because it leads to an escalation of my privilege - although my privilege has not changed and this has not been a problem before. I wonder if it's due to a recent software up-to-date on my iMac ?
Hi
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Thanks for posting, and we look forward to your reply!
Hallo I am using Box’s copy feature.
Its the latest software on iMac OS - Tahoe 26.0.1
Box version (I think) is 2.47.161
Screen shot of error message attached
"We have consulted with the staff experiencing the error and are now proceeding with the solution internally. Please close this inquiry. Thank you for your assistance."
I have not received a reply although you indicated 13 days ago that the solution was being worked on internally. Please advise.
Thank you.
I can no longer seem to copy from some folders to other folders. The error message I get is that it will cause and escalation of privilege. I pay a great deal for my business to use this platform. Can you please fix this?? Thanks
We also have had this, from one collaboration folder to another. Previously working flawlessly, now it alerts me on EVERY SINGLE FILE, which is unsustainable. my work-around is to move the folder (i’m using Box Drive) to a local folder (desktop or similar), then move it to the collab folder. if i go folder to folder, i get the error. No permissions have been changed on either account.
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