Hi,
How do I escalate and issue? I reported an issue over 8 days ago to support that was urgent and sent numerous emails following up and nothing! How do I get help?
Question
ESCALATION
Hi there,
Welcome to Box Community!
We've identified the case you're referring to and we're sorry for the delay.
Our support team has already passed it on to our specialists for additional assistance. Please note that it's being taken care of and we'll surely keep you posted through email.
We appreciate your time reaching out though,
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