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Question

Error - 'you do not have permission to confirm this administrator transfer'

  • May 23, 2025
  • 1 reply
  • 11 views

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I am the Box user Admin and have tried several time to transfer that role to another user. Each time I get the email confirmation link with the error message above.

What do I need to do?

1 reply

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Hi Fiona, 

Welcome to Box Community and glad to help! 

It shows that you're already working with a member of our team regarding your Admin transfer. Please keep an eye to your email and our team will keep in touch. 

Thanks for posting!