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Question

Error when transferring admin

  • May 23, 2025
  • 1 reply
  • 21 views

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Hi. I am trying to transfer the Admin role on the account to another user but I get the message:

You do not have permission to confirm this administrator transfer.
You may not confirm the administrator transfer. Please log out and try again after logging in as the administrator.

Please advise. Thanks.

1 reply

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Hi Holly, 

Welcome to Box Community and glad to assist!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!