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Question

Error when logging in after installation

  • May 22, 2025
  • 1 reply
  • 7 views

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After the installation wehn I try to log in I get the following message

Can anyone advise?

 

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1 reply

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Hi Borena,

Welcome to the Box Community!
 
This would be something our Box Support team would like to investigate with you and may require specific account information. 
 
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.
 
Thanks for your patience and please come back and let us know how things go with support.
 
Best,