Skip to main content
Question

error when connecting box

  • May 23, 2025
  • 3 replies
  • 35 views
C
Forum|alt.badge.img

I want to create an application to upload files to the box, in the process, I get the error below, hope to receive support comments, thanks.

======

10:15:44.0154 => [ERROR] [UiPath.Studio.App.Logging.OutputLogger] [20] System.AggregateException: One or more errors occurred. (The API returned an error [BadRequest] invalid_grant - Please check the 'sub' claim. The 'sub' specified is invalid.) ---> Box.V2.Exceptions.BoxAPIException: The API returned an error [BadRequest] invalid_grant - Please check the 'sub' claim. The 'sub' specified is invalid.   at Box.V2.JWTAuth.BoxJWTAuth.GetTokenAsync(String subType, String subId)
   at Box.V2.JWTAuth.BoxJWTAuth.AdminTokenAsync()
    --- End of inner exception stack trace ---

======

 

kcuLb1gri0h6X8nsxFqX-LVcQ.png

 

    3 replies

    C
    Forum|alt.badge.img

    Can you confirm you are passing in the user id or enterprise id correct? 

    https://developer.box.com/guides/authentication/jwt/without-sdk/#3-create-jwt-assertio

    https://support.box.com/hc/en-us/articles/360043691734-API-JWT-error-invalid-grant-error-description-Please-check-the-sub-claim- 

    C
    Forum|alt.badge.img

    Hi  395005653353

    I'm using UiPath to test the connection, i have not used SDK with languages you suggested above.
    Do you have experience with this setting?

    tjjCmolNROs69QUGkaXFWO8Uw.png

    C
    Forum|alt.badge.img

    Unfortunately I am not familiar with UiPath, but maybe someone else who views this post will be! 

    I always recommend using one the official SDKs since the authentication piece is basically automatic.

    Terms of ServiceAccessibility statement