Good afternoon. When I upload a file of more than 1mb it gives error and it does not synchronise in the cloud, the file with a red dot and does not update on other computers. Thank you.
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Hi there,
Welcome to Box Community and glad to assist!
Looks like we would be needing the following information as we continue to investigate.
- Where do you upload your file, is it through box.com or your local Box folder?
- Also, please attach a screenshot of your upload error.
- Can we confirm your current Box version and Operating System?
We'd love to further assist!
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