Skip to main content
Question

Error updating

  • May 22, 2025
  • 1 reply
  • 16 views

Forum|alt.badge.img

Install failed because Box Drive is still running. Quit Box Drive and retry the install again.

 

New Mac install error? Do you know why?

 

Thank you

1 reply

Forum|alt.badge.img

Hi there,

Welcome to the Box Community! 
 
I'd like you to follow the steps in installing Box Drive and the error you may be receiving. 
 
Best,