Skip to main content
Question

error refresh when acessing online microsoft through the box

  • June 24, 2026
  • 1 reply
  • 52 views

  • New Participant

I cannot edit online while in the box website

saying refresh to save and it never works cleared cache and everything still not working.

1 reply

Rona Box
  • Community Manager
  • June 25, 2026

Hi ​@rah

Welcome to Box Community, and we’re going to help!

To help troubleshoot further, let me submit a support ticket and a member from the Box Product Support team will reach out through email. 

 

Thanks for posting! We hope to get this sorted out soon.