Error processing New Account to Access Shared File

Question

I am getting a processing error when trying to open an account to access a file that a customer shared with me.

donna567taylor · Answer

I am getting a processing error when trying to open an account to access a file that a customer shared with me. Hello ​@efering,Encountered a processing error while attempting to open an account to access a shared customer file. Please advise on resolution steps or alternative access options.Best Regards,Donna Taylor

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