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Question

Error processing New Account to Access Shared File

  • October 15, 2025
  • 1 reply
  • 179 views

I am getting a processing error when trying to open an account to access a file that a customer shared with me.   

 

 

    1 reply

    I am getting a processing error when trying to open an account to access a file that a customer shared with me.   

     

     

    Hello ​@efering,
    Encountered a processing error while attempting to open an account to access a shared customer file. Please advise on resolution steps or alternative access options.

    Best Regards,
    Donna Taylor
     

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