My application is not opening any of the old files saved in it. Is there something wrong with the app? What can I do? It says I need permission to view and the file has been deleted.
Page 1 / 1
Hi
Welcome to Box Community, and we’d love to further assist!
For us to suggest the appropriate troubleshooting steps to fix your issue, would you let us confirm the following information?
- What is the Operating System running in your machine?
- How about the current version of your Box application?
- Is your Box application running? If so, please make sure you are logged in.
Thanks for posting, and we look forward to you reply!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.