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Question

Error on updating the Credit Card.

  • November 25, 2025
  • 1 reply
  • 15 views

Dear BOX,

 

My current credit card was expired, but I cannot add new credit card. What can I do? Please support

1 reply

Rona Box
  • Community Manager
  • November 25, 2025

Hi ​@garykkchu

Welcome to Box Community, and we’ll help update your credit card. 

It indicates that you have already collaborated with one of our team members. Please keep an eye out on your case and we will keep you posted. 

 

Thanks for posting, and we appreciate your continued support in the Box Community!