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Question

Error on Box Sign

  • May 23, 2025
  • 1 reply
  • 21 views
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I keep getting the below error when adding a file to Box for e-signature

 

Instance of 'boxSign-6f4f4001-d9b9-4fb6-b4db-3618fda1d269' not found for 'file_1185138112879': Unsuccessful HTTP status code received.

    1 reply

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    Hi Lanica, 

    Welcome to Box Community and glad to help! 

    Sorry to hear about your trouble and upon checking our Engineering team has identified the issue and fixed it. Let us know if you're still experiencing this error. 

    Thanks for posting! 

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