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Question

error message when transfering admin

  • May 23, 2025
  • 1 reply
  • 16 views

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Im the current admin - need to transfer to new admin - go all the way through the steps and once i log in from the verify email  - it says i don't have the authority to do that... please advise

1 reply

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Hi Leanne,

Welcome to Box Community and glad to help!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!