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Question

Error message when inviting new colaborators

  • May 23, 2025
  • 1 reply
  • 8 views

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Hi, 

I urgently need to add new collaborators on a folder. 

I am used to do it and it works well usually.

The 'restrict collaboration' is unticked. I don't understand where the problem comes from.

Could you please help me with this issue?

Thank you in advance

Clara 

1 reply

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Hi Clara, 

Welcome to Box Community and glad to assist! 

To get a closer look, can you send a screenshot of your error while inviting new collaborators? 

We'd love to hear back from you!