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Question

Error Message When changing ownership

  • May 23, 2025
  • 1 reply
  • 22 views

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I'm trying to change ownership on a specific folder however, I keep getting the error message: There was a problem while trying to transfer item ownership to XXXX.  I need someone to help me as I need to free up some licenses to assign to another user.  

1 reply

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Hi Katie, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

Thanks for posting!