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Question

Error Message support request

  • May 23, 2025
  • 1 reply
  • 46 views
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Users & Groups > Add Users> 

Getting the below "Invalid email field" message

The users have new emails that are not yet signed into yet. Can you please assist? 

Error message

    1 reply

    Forum|alt.badge.img

    Hi Topaz, 

    Welcome to the Box Community!

    The error will occur if there is another row that requests the full name, email, or other information. To move forward, you need to remove the other row.

    Let me know how it goes and thank you for posting.

    Best,
    Ann

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