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Question

Error Message Pop Up "Item Name Invalid"

  • July 8, 2025
  • 2 replies
  • 37 views

I am trying to send a form to my client to fill out. There are a lot of fields and it is time sensitive. I keep getting an error message saying “Item Name Invalid” when attempting to send this out. For the life of me, I can not figure out which item this is referring to. I’ve gone through every item and can not see an issue with any of them. I even took out the Field Name Label for every text input. Please help!

2 replies

Rona Box
  • Community Manager
  • July 8, 2025

Hi ​@thea

Welcome to Box Community, and we’ll be assisting you in regards to this error. 

For more context, do you have a screenshot of this error and could you walk us through your workflow that led to this error?

 

We look forward to your reply! 


  • Author
  • New Participant
  • July 9, 2025

Hi Rona, 

 

Yes definitely! Below is the screenshot. The workflow was uploading a form and adding in signatures & fields spaces for the signer to fill out. Pretty basic. 

 

Thanks,

Thea