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Question

Error Message Pop Up "Item Name Invalid"

  • July 8, 2025
  • 2 replies
  • 132 views
T

I am trying to send a form to my client to fill out. There are a lot of fields and it is time sensitive. I keep getting an error message saying “Item Name Invalid” when attempting to send this out. For the life of me, I can not figure out which item this is referring to. I’ve gone through every item and can not see an issue with any of them. I even took out the Field Name Label for every text input. Please help!

      2 replies

      Rona Box
      • Rona Box
      • Community Manager
      • July 8, 2025

      Hi ​@thea, 

      Welcome to Box Community, and we’ll be assisting you in regards to this error. 

      For more context, do you have a screenshot of this error and could you walk us through your workflow that led to this error?

       

      We look forward to your reply! 

      T
      • thea
      • Author
      • New Participant
      • July 9, 2025

      Hi Rona, 

       

      Yes definitely! Below is the screenshot. The workflow was uploading a form and adding in signatures & fields spaces for the signer to fill out. Pretty basic. 

       

      Thanks,

      Thea

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