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Question

Error message - Default Global Block

  • September 11, 2026
  • 2 replies
  • 54 views
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Hi,

 

I am an owner of a box folder and when i tried to invite users from a different organization on the whitelist to the folder, some of them got a default global block message whereas other people didn’t. How to resolve this issue?

      2 replies

      Rona Box
      • Rona Box
      • Community Manager
      • September 11, 2026

      Hi ​@Zulu, 

      Welcome to Box Community, and we’re here to address your error message while inviting collaborators! 

      To get started, could you answer the following questions: 

      • Please take a screenshot of your error message and attach it in this thread. 
      • Launch your browser and log in to Box.com and hover to the affected folder and copy its URL link. 

       

      Thanks for posting, and we look forward to your reply! 

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      • Zulu
      • Author
      • New Participant
      • September 14, 2026

      Hi,

      URL link:https://ge.ent.box.com/folder/ [removed by moderator] ?s=i7b6pagoz3a3vlneclg9cutsrwroq8az

      Below is the error message my collaborator has received from the invite:

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