I can no longer add collaborators to my box account. This has not happened before. Please can you look into why this is happening?
Question
Error message adding a collaborator
Hi Theresa,
Welcome to the Box Community!
This would be something Product Support team would like to investigate with you and may require specific account information. I see that you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.
Thanks for your patience and please comeback and let us know how it goes!
Regards,
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