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Question

Error loading notifications

  • May 23, 2025
  • 1 reply
  • 15 views

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Dear All, I am expecting to receive some files and when I click on the notification bell icon, I get this message, "Error loading notifications".  I tried to refresh but it doesn't go through.  I have a basic account. Anything I can do?

Thanks in advance for your assistance

1 reply

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Hi Charlie, 

Welcome to Box Community and glad to help! 

You may want to run these troubleshooting steps: 

Hope it helps!