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Question

Error: invalid_client

  • May 27, 2025
  • 4 replies
  • 12 views

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Hello Box Support,

Our Salesforce/Conga/Box integration will not let us to refresh the Box Token on Conga Batch Setup.

Issue only started occurring today

We are receiving the following error message:

There seems to be a problem with this app.

Don't worry, your files are perfectly safe. Get in touch with Box support to get assistance with this app. We're here to help.

Error: invalid_client

 Show Error Details

4 replies

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

I'm having this exact issue!  Please help!


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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hey Daniel, box referred me to Conga to resolve the issue. I'll post an update to the solution once found


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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

We are getting the issue as well - appreciate any update that you may have William.  

Thanks!


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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

We are getting the same issue, box cannot sync, open or refresh folders using file exporer. Also cannot login on the clinet for wirndows as I'm getting the same 

Error: invalid_client