Skip to main content
Question

Error in synchronization and link of Box Sync in clouds

  • May 22, 2025
  • 1 reply
  • 67 views
Forum|alt.badge.img

Hello, when synchronization happens to a folder of my notebook, they are not complete, were missing some folders. I've deleted and redone the installation and it doesn't work. What am I supposed to do? Another thing, I can not find the link to see my folders and files in the clouds. Thanks

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to the Box Community! 

    If you are using Box Sync, you need to manually mark the file for sync. See this article for reference: https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-for-Box-Sync

    Thanks!

     

    Terms of ServiceAccessibility statement