New user and encountering issues right off the back... any assistance will be helpful.

New user and encountering issues right off the back... any assistance will be helpful.

Hi Stephanie,
Welcome to Box Community and glad to assist!
I have created a ticket to address your Multi-Factor Authentication issue and a member from Product Support Team will get in touch, please keep an eye out.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.