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Question

Error Generating Account Backup Codes

  • May 27, 2025
  • 1 reply
  • 15 views

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New user and encountering issues right off the back... any assistance will be helpful. 

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1 reply

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Hi Stephanie,

Welcome to Box Community and glad to assist!

I have created a ticket to address your Multi-Factor Authentication issue and a member from Product Support Team will get in touch, please keep an eye out. 

Thanks for posting!