I have just enabled the 2FA in my account but the backup codes won't generate due to an error. I have tried several times and there is no way to get the codes.
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Hi there,
Welcome to Box Community and glad to help!
Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
Brand new user... still on free trial and am having the same issue. Has there been a resolution to this? I see it was posted 13 days ago.
Same issue with me
why no one responding???
Is there an update or a solution here? Our entire team has this error message...
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