Skip to main content
Question

"Error: Forbidden" and "Bad Request"

  • May 22, 2025
  • 1 reply
  • 59 views
Forum|alt.badge.img

During the week with "box.com" something is wrong. When trying to open a file with access by link, an error 500 (Error: Forbidden) appears. When I try to go to "box.com" I get a 400 (Bad Request) error. Friends, what's going on?

    1 reply

    Forum|alt.badge.img

    Hi Sergey,

    Welcome to the Box Community! I'm happy to help.

    Have you accessed this link previously without any errors? Have you tried accessing this link using different device and browser?

    Do you have the correct access level on the link or sharing permission on the shared file?

    I suggest that you contact the individual who owns the file. Ask them to either to review and revise the file share permissions or to send you the correct link to the file and see what happens. 

    Best,

     

    Terms of ServiceAccessibility statement