Hi,
Today I upgraded my Mac OS to Monterey. Uploaded Box Drive for Mac as well. But I'm constantly getting an error saying "there's a new version of Box, please upload it". I checked Box website. My version (2.25.306) is the latest one. So I can't use Box desktop app. How can I fix this?
Hi Nahide,
Welcome to the Box Community!
Can you uninstall, reboot and then re-install Box Drive from your Mac to resolve this issue?
To uninstall Box Drive, please follow this article:https://support.box.com/hc/en-us/articles/360044196293-Uninstalling-Box-Drive
Before reinstalling box drive, please make sure to reboot your device and then reinstall
To reinstall Box Drive. please refer to this support article: https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive
Let me know if that helped you!
Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.